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+61 7 4051 7888

43 The Esplanade Cairns 4870 QLD Australia

Best of Queensland Experience | Pacific Hotel Cairns
Pacific Hotel Cairns (2) | Pacific Hotel Cairns

Hotel Guest Reviews


Read our reviews from past guests, or write your own review if you've previously stayed with us. Leave Feedback

We really liked this hotel. From check-in to check-out, the staff were extremely pleasant and helpful. The location was very central and we only had to walk out of the hotel, turn left at the corner and we were on the main street with the beach/park on the right and restaurants on the left. The room was perfect for our needs and came with a small fridge and the usual hair dryer/iron. The toiletries were plentiful - shampoo, conditioner, body wash, and hand wash products all came in tall plastic bottles that were well labeled (always helpful in the shower!). The WIFI worked without issue - also very helpful when traveling! We would absolutely stay there again!

TripAdvisor Review September 2023

We were very satisfied with the location, with good access from sightseeing hubs such as the railway, cruise ship station, and night market. The staff was quick to respond, and the room was clean and spacious enough for us to stay comfortably. Both wash and dry laundry can be used for $6, so long-term stays don't seem to be a problem. I would like to use it again when visiting Cairns.

HirotakaSeptember 2023

The location, the staff, the rooms and the facilities including the restaurant were all exceptional. We had to rebook to a later flight, (after we had checked out), the staff arranged storage of our bags and then ordered the taxi for us.

Barry September 2023

The location was excellent.

Shirley September 2023

The room was clean and comfortable. The location was definitely the highlight, being in the heart of the city and a 5-minute walk to the harbour and waterfront facilities.

SiegrunSeptember 2023

Very clean and comfortable.

Melissa September 2023

Friendly, helpful and professional staff.

RoySeptember 2023

Had a great time and relaxing holiday. In a great location.

Robert September 2023

Brilliant location, rooms very big, breakfast lovely. Would highly recommend this hotel.

Sue August 2023

Excellent location. Rooms are nice, comfortable beds.

Cherie August 2023

Just great for a quiet break close to all the amenities.

Antony August 2023

Nice hotel, highly recommend. Location is great, close to the wharf and the supermarket. Room is spacious and clean and fully equipped

Trip.com Review August 2023

Great location and lovely staff.

SamAugust 2023

Definitely stay here again - in a splendid location. Staff were efficient, helpful and room was very clean. Good value for money

Sheila August 2023

Clean and beautiful. I'm happy that I can walk to the supermarket, lagoon, night market, etc.

MasaruAugust 2023

Central. Pool, laundry. Very polite reception staff.

EleAugust 2023

The service from the staff was good. The room was also clean. The location was good, with a supermarket nearby and within walking distance.

HezhengAugust 2023

Very clean. Comfortable beds. Staff very helpful. Breakfast consistently good. We recommend this hotel as it ticks all the boxes.

KevinAugust 2023

The location of the hotel is great. It is very close to the pier and the lagoon swimming pool. There is a supermarket and night market downstairs. The house is large enough, clean, tidy and comfortable. The balcony has an unobstructed view of the mountains, sea, sky and city. Worth recommending!

Trip.com Review August 2023

Excellent amenities, convenient location and very friendly staff.

HaydnAugust 2023

Very easy check in, helpful and low red tape. Parking was no problem. Everything worked in the room. Good bed. Great location. Recommended.

GlenAugust 2023

Excellent location perfect to explore Cairns. Room has everything needed and decent size.

NatellAugust 2023

Fabulous stay! Great location, comfortable room and bed. Very clean bathroom. Loved the pool. Very helpful staff.

DaveJuly 2023

Nice and helpful staff, clean rooms, great location.

MarcJuly 2023

Fantastic location, close to everything including the cruise port. The staff were very helpful and accommodating.

Shirlaine July 2023

Nice, clean hotel with very friendly and helpful staff. Excellent location in the city centre of Cairns, close to shops and other things to do in cairns. However, still quiet enough for a good sleep. Good value for money.

MarcJuly 2023

Fantastic location in clean airy rooms. Great location, large rooms, efficient and polite.

Parkinson July 2023

Amazing customer service from Tahla! Lovely hotel fab location and modern spacious rooms.

DuffyJuly 2023

Very good hotel in a very central location in Cairns. We had a very nice and spacious room and the staff was very friendly and helpful. Breakfast was very good. I can only recommend the hotel.

TripAdvisor Review July 2023

Gorgeous Room. Had a lovely stay in the upgraded rooms. Enjoyed my stay

FuataiJuly 2023

Home from home. Very well situated to Ferry and Bus terminal as well as the harbour for charter tours. Walking distance to anything you need. It was brilliant. I highly recommend this place. Great value for the low cost.

Francois June 2023

Great combination of location, room size, amenities, and helpful staff.

DavidJune 2023

Spacious and clean room with a wonderful view. The hotel is perfectly located next to Cairns main attractions. I would strongly recommend it.

Cardinali June 2023

The staff is incredibly friendly! The hotel is very well designed, clean and it has a huge lobby. They helped me with everything I needed, I can recommend a visit here highly! Thank you so much, dear Pacific Team!

Rebecca June 2023

Lovely place to unwind and chill with everything within your proximity.

Sylvester June 2023

We needed a last minute accommodation, very comfortable, staff lovely, views excellent, convenient, clean, just beautiful sitting on the balcony day and night .. .the swimming pool was very convenient, parking helps and walking distance to night markets.

JennyJune 2023

The view was very nice, room was spacious, great breakfast, great lounge to relax in after checking out before our flight, great pool was positioned to get sunlight during the day so was great.

Millane June 2023

Lovely clean rooms. Absolute perfect location. Very friendly staff

Wendy June 2023

Pacific Hotel was in a fantastic location, clean, value for money. The breakfast was great and really good value.

TanyaJune 2023

Always a nice place to stay, close to everything.

Faye June 2023

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